Frequently Asked Questions

Quick answers about buying, delivery and safety on BUYDZM.

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How does BUYDZM work?

We verify the seller and product first, then we purchase on your behalf at wholesale-friendly prices and deliver to you in Tanzania. Share a link or product details; we handle the rest.

Where do you deliver?

We operate from Dar es Salaam and deliver across Tanzania via trusted couriers. Delivery times vary by location and product availability.

What payment methods do you accept?

Mobile money (M-Pesa, Tigo Pesa, Airtel Money), bank transfer, and cash-on-delivery in supported zones. Some orders may require an upfront deposit after verification.

Can I return or exchange a product?

Returns are accepted for defective or wrong items according to our inspection policy. Contact support within 48 hours of delivery with your order details and photos/videos.

How do you keep customers safe from scams?

We only pay verified sellers, use secure payment channels, and track the product from purchase to delivery. Our team audits listings and checks seller reputation before any transaction.

Do you offer wholesale pricing?

Yes. We negotiate wholesale-friendly rates where possible, especially for bulk orders. Share quantities to get a tailored quote.