Privacy Policy

We respect your privacy. This policy describes how we collect, use, and protect your information.

Information We Collect

Account details: name, email, phone number.
Order details: products requested, delivery address, payment status.
Technical data: device, browser, IP, and usage analytics.
Communications: messages sent to our WhatsApp or support email.

How We Use Your Information

To verify sellers and process your orders.
To arrange delivery and provide customer support.
To prevent fraud and enhance platform security.
To improve our services and personalize your experience.

Sharing & Disclosure

Couriers and partners to complete delivery.
Payment providers to process transactions securely.
Law enforcement where required by law.
We do not sell your personal data.

Data Security & Retention

We use industry-standard safeguards and access controls.
Data is retained only as long as necessary for the purposes outlined.
You may request access, correction, or deletion where applicable.

Contact

Questions about this policy? Email support@buydzm.tz or WhatsApp us via the link on the About page.